FAQs about my pension in payment

Registered users can view their P60 End of Tax Year Certificate and pension payslips in their secure 'MyPension' online account here

If you have not already registered for 'MyPension', you can do so here

Alternatively, you can telephone us on 0151 242 1399 (8am - 4:30pm Mon - Fri)

The most common cause of this is due to the fund receiving returned mail from the address we hold on file.

Write to us with your new address and we will be able to reinstate your pension payments.

If you have recently started to receive your state pension, HM Revenue & Customs (HMRC) will adjust your tax code with ourselves as your state pension forms part of your taxable income however they are unable to deduct tax from your state pension.

If you have any other incomes this will affect the amount of tax you are due to pay on your pension.

If you have any further tax queries please contact HMRC directly on 0300 200 3300.

Each April your local government pension is increased to ensure that it maintains its spending power in line with the rise in the cost of living. The amount of your pension increase is set by HM Treasury under the Pension (Increase) Act 1971.

You can read more information about this year’s pension increase here.

Your pension increase is based on your gross pay. It’s likely your tax increase has taken away your pensions increase

We receive a lot of telephone calls from pensioners wishing to inform us about a change of bank or building society details. Unfortunately, for security reasons, we cannot make a change to your details from information provided over the telephone.

You must report a change of bank or building society in one of the two ways described here.