Contact Us

Printer-friendly versionPrinter-friendly version

2 clocksThere are a number of ways you can contact us to discuss any aspect of your membership of the LGPS and your benefit entitlements.


Contact us Online

Ask a Question >>

I wish to change my address  >>

Notify us that a Pensioner Member has died >>

Register for MyPension >>


Telephone Contact Numbers

You can call us between 9am and 5pm Monday to Friday on the following telephone numbers:

Benefits Section 0151 242 1391
Processing your retirement, Pension estimates, Ill health retirement,  
Reporting the death of an active or deferred member  
Communications Section 0151 242 1392
Requests to opt out of the LGPS, MyPension online account queries  
Transfers Section 0151 242 1396
Transferring benefits into and out of Merseyside Pension Fund,  
Obtaining Divorce Valuations, Obtaining CETVs  
Membership Section 0151 242 1396
Refunds of Contributions, Paying AVCs & APCs,  
Changes of circumstances in your current Active membership  
Pensioner Payroll Section 0151 242 1399
Reporting a Pensioner's death, Querying your pension payments,  
Changing your bank account details  
Querying your Pension payslips, P60 End of Tax Year Certificate  

Call In

If you would prefer ‘face to face’ communication, the Fund’s offices are in Liverpool city centre.
Our public enquiry counter area is open. It offers a COVID safe environment with protective screens and hand sanitiser available to use.
We are situated on the 7th floor of Castle Chambers and are open from 9am to 5pm, Monday to Friday. Castle Chambers is situated on Castle Street (next to Andrew Collinge Hairdressers). It is easily accessible by public transport from all parts of Merseyside. There is even a bus stop right outside the front door.
Our Post Code for SatNav purposes is L2 9SH

Write to us

Please send any written correspondence to:
Merseyside Pension Fund,
Castle Chambers,
43 Castle Street,
L2 9SH


Our email address is