Changing your payment details
The Fund receives a lot of telephone calls from pensioners wishing to inform us about a change of bank or building society details. Unfortunately, for security reasons, we cannot make a change to your details from information provided over the telephone.
You must report a change of bank or building society as described below.
Online
The quickest way to notify us is via our secure online service, MyPension.
If you are a registered user, please login here [1] and then:
- From your dashboard, select 'Details and settings' and ‘Update my details’
- Select 'Bank details' and ‘Manage my bank details’
- Select 'Edit bank details’
- Overtype your new details on the ‘Bank details’ screen
- Select ‘Submit request’
By Post
Please write to us at the address below including your:
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Pension reference number, and
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Full Name, and
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Bank or building society name, and
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Full Name, and
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Sort Code, and
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Account Number
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Signature
*Please do not include the long number which appears on the front of your bank card, nor the 3-digit security code on the back.
The Fund cannot accept changes by email as an authorised signature is required for Audit purposes. Any changes should be notified before the 22nd of the month in order for the change to be implemented for the following month; otherwise the change will be implemented from the next available month following receipt of the notification.
Please write to:
Merseyside Pension Fund
Castle Chambers
43 Castle Street
Liverpool
L2 9SH